At Eldorado Investment SPC (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.eldoradoinv.com (the “Website”).

1. Who We Are

Eldorado Investment SPC
Muscat, Sultanate of Oman
Email: commercial@eldoradoinv.com

We are a trading and investment company specializing in steel, minerals, chemicals, and energy materials.

2. Information We Collect

We may collect the following types of information when you use our Website:

  • Personal Information: Name, email address, phone number, company name (if you fill out our contact form).
  • Technical Data: IP address, browser type, device information, and pages visited (collected via cookies or analytics tools).
  • Communication Data: Any details you provide when contacting us via email, phone, or website forms.

3. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide customer support.
  • Improve our Website and services.
  • Send relevant updates, offers, or communications (only if you opt-in).
  • Comply with legal obligations and prevent fraudulent activity.

4. Cookies and Tracking Technologies

Our Website uses cookies to:

  • Improve functionality and user experience.
  • Analyze website traffic and performance.
  • Support third-party services (e.g., social media embeds, Google Maps).

For more details, please see our Cookie Policy.

5. Sharing of Information

We do not sell or rent your data to third parties.
We may share data with:

  • Service providers (hosting, analytics, security).
  • Regulatory authorities if required by law.
  • Business partners strictly for fulfilling trading or service agreements.

6. Data Storage and Retention

  • Your personal data is stored securely on servers located in trusted hosting facilities.
  • We retain your data only as long as necessary for business or legal purposes.
  • You can request deletion of your data at any time (see Section 8).

7. International Data Transfers

As a company based in Oman with international partners, your data may be transferred across borders.
We ensure appropriate measures are taken to protect your information in compliance with GDPR and international best practices.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.
  • File a complaint with a supervisory authority (EU users).

To exercise these rights, please contact us at commercial@eldoradoinv.com.

9. Security Measures

We use industry-standard security tools (SSL encryption, firewalls, and security plugins) to protect your data.
However, no online system can be 100% secure, and we encourage you to take precautions when sharing personal information online.

10. Third-Party Links

Our Website may include links to third-party sites (e.g., partner companies, social media).
We are not responsible for the privacy practices of these external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Eldorado Investment SPC
Muscat, Sultanate of Oman
Email: commercial@eldoradoinv.com